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04

Automated Follow-Up

Follow-up is where most small businesses lose the most money, and it is almost entirely a memory problem. This is a persistent queue with deduplication, so a lead gets the right nudge at the right time — once — and staff can see what went out and what did not.

What you get
  • Durable follow-up queue with retry
  • Reminder deduplication
  • Outbox log of everything sent
  • Staff controls to pause, skip or send now
  • Works with email and SMS providers
Good fit if
  • Quotes go out and then nothing happens
  • You are the bottleneck on your own pipeline
  • You want a record of what was sent to whom
Already built this

Implemented as a local follow-up queue plus a development outbox with deduplication — reminder dedup is explicitly covered in the test suite.

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